Last updated: 23 October 2026
This website and its services are operated by Nicola Cosgrove, based in Switzerland, trading under the brand name PE Office.
Data controller: Nicola Cosgrove
Business contact address: [INSERT VERIFIED BUSINESS POSTAL ADDRESS]
Email: nicolacosgrove87@gmail.com
For questions about this policy or personal information, please contact the email address above.
Depending on how you interact with PE Office, we may collect:
Name, email address and account information.
Billing information, payment status and purchase history.
Information submitted through contact forms, surveys and feedback forms.
Booking information for consultations and clarity calls.
Course participation and progress information.
Information voluntarily entered into PE Office AI tools.
Technical information such as IP addresses, browser information, cookies and website usage data.
Payment card information is handled by Stripe and associated payment infrastructure. PE Office does not require access to full payment card details.
We process personal information to:
Create and manage customer accounts.
Deliver purchased courses and resources.
Process and administer payments.
Provide customer support.
Manage appointments and consultations.
Operate PE Office digital tools.
Respond to enquiries and feedback.
Maintain website security and prevent misuse.
Comply with applicable legal and accounting obligations.
Send marketing communications where legally permitted.
Where processing is subject to the GDPR, the applicable legal bases may include performance of a contract, compliance with legal obligations, legitimate interests and consent, depending on the particular activity.
Marketing emails can be unsubscribed from using the link provided in the message.
PE Office uses external services to deliver its products and operate its website.
These include:
Kajabi: Website hosting, customer accounts, course delivery, email communications and purchase administration.
Stripe: Payment processing, payment security and transaction administration.
Google Calendar: Appointment scheduling and booking communications.
Pickaxe: Delivery and operation of the PE Office AI-assisted tool, including processing user-submitted prompts and content through associated AI services.
These providers process information according to their roles, contractual arrangements and applicable privacy policies.
Some providers may act as processors on behalf of PE Office, while others may act as independent controllers for particular activities.
PE Office AI is intended for use by educators and other authorised adult users.
Information submitted to the tool may be processed by Pickaxe and associated AI technology providers to generate responses.
Users should avoid entering:
Identifiable student names or contact details.
Sensitive health or disability information.
Confidential student records.
Personal information relating to children.
Other sensitive or confidential school information.
Where possible, educators should use anonymised or aggregated class information.
Educators are responsible for ensuring that any personal information they submit is appropriately authorised and protected.
The PE Office website is hosted through Kajabi and may use cookies and similar technologies for essential functionality, account access, security and website operation.
PE Office has not intentionally added separate advertising pixels or additional third-party analytics tools.
Any non-essential tracking technologies will be subject to applicable notice and consent requirements.
Because PE Office uses international technology providers, personal information may be processed or stored outside Switzerland.
International transfers will be handled in accordance with applicable data protection requirements, including the use of appropriate safeguards where required.
[BEFORE PUBLICATION: IDENTIFY RELEVANT DESTINATION COUNTRIES AND TRANSFER SAFEGUARDS.]
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, customer support, accounting, security and compliance with legal obligations.
Different categories of information may have different retention periods.
Where information is processed by external service providers, retention and deletion may also depend on the relevant service arrangements.
[BEFORE PUBLICATION: CONFIRM APPLICABLE RETENTION PERIODS AND DELETION CONTROLS.]
We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration and loss.
However, no internet-based system can guarantee absolute security.
Depending on the applicable law, you may have rights to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of information.
Object to or restrict certain processing.
Request data portability where applicable.
Withdraw consent where processing relies on consent.
You may also have the right to lodge a complaint with an appropriate data protection authority.
To make a privacy request, contact nicolacosgrove87@gmail.com.
PE Office commercial products and website services are intended for educators and other adult users.
PE Office does not intentionally collect personal information directly from children through its public website.
Educators must take appropriate care when using information relating to students, particularly children, within digital tools.
This Privacy Policy may be updated to reflect changes in services, technology or legal obligations.
The latest version will be published on this website with an updated revision date.
Nicola Cosgrove — PE Office
[INSERT VERIFIED BUSINESS POSTAL ADDRESS]
Switzerland
nicolacosgrove87@gmail.com
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